Work with us

Are you calm under pressure, compassionate, and confident working independently overnight?
Do you want to make a real difference while supporting residents in a unique, community-focused environment?

Uniting Communities is seeking NDIS Support Workers – Onsite Overnight Assistance (OOA) to work at U City, our award-winning mixed-use precinct in the heart of Adelaide.

This role provides overnight, on-call support to NDIS participants living at U City, as well as emergency response and concierge-style assistance to all residents.

About the Role

As an Onsite Overnight Assistant, you will work independently overnight, providing safe, respectful, and responsive support in line with individual NDIS support plans and the NDIS Code of Conduct.

Your responsibilities will include:

• Providing ad hoc overnight support to NDIS participants with OOA funding
• Responding to emergency situations and providing first aid when required
• Maintaining building security and undertaking hourly safety checks
• Acting as Chief Fire Warden during overnight shifts
• Responding to resident requests related to linen, maintenance, or assistive technology
• Completing incident reports and shift handovers
• Supporting a safe, calm, and welcoming environment for all U City residents
• Check in and Check outs of our Serviced Accessible Accommodation and guest enquiries.

This role combines support work, safety oversight, and customer service, making it ideal for someone who is reliable, observant, and people-focused.

About You

You are someone who:

• Is confident working independently overnight
• Communicates clearly and professionally with a diverse range of people
• Brings a calm, ethical, and person-centred approach to support
• Is organised, observant, and able to manage competing priorities
• Aligns with Uniting Communities’ values of being Kind, Bold and Genuine

Essential Requirements

• Certificate III in Individual Support (Disability or Mental Health) or Diploma of Disability
• Experience supporting people with disability in an inclusive, rights-based way
• Excellent written and verbal communication skills
• Strong customer service mindset
• Current:
• National Police Check
• Working With Children Check
• NDIS Worker Screening Check
• Vulnerable Persons Check
• Willingness to complete required training, including Manual Handling (Category 1)

What We Offer

• Competitive hourly rates under the SCHADS Award
• Salary packaging benefits:
• Up to $15,900 tax-free per year
• Additional $2,650 Meals & Entertainment card
• Ongoing training and professional development
• Supportive leadership and values-driven culture
• The opportunity to work in a unique, purpose-built community environment

About Us

Uniting Communities is a leading South Australian not-for-profit organisation supporting more than 80,000 people each year. We are committed to inclusion, social justice, and creating communities where everyone can belong and thrive.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and people of all gender identities.

Your Application

Please attach a cover letter addressing the Position Description and a current resume.

Tell us about yourself and why you want this role!

Looking for something different?
We’re hiring across multiple roles! Explore all current opportunities at Uniting Communities and find the role that’s right for you:
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All staff are required to work within our code of conduct and undergo relevant pre-employment checks.

Uniting Communities is an equal opportunity employer committed to a safe, inclusive workplace. We welcome applications from people of all backgrounds, including people with disabilities, Aboriginal and Torres Strait Islander peoples and those from culturally and linguistically diverse communities.