Community Services

Build a meaningful career in community services with Uniting Communities, where compassion meets action and your work makes a genuine difference in people’s lives.

Looking for a career where you can help people overcome challenges and build a brighter future? You’ll find it in community services at Uniting Communities. 

Our community services teams work alongside people through many of life’s ups and downs. We provide practical support that strengthens independence, connection and hope – across family and youth services, homelessness, crisis support, alcohol and other drug rehabilitation, legal services, mental health and more. Every day, you’ll see the impact of your work through shared moments and small wins. 

Join a team where support goes both ways

With more than 90 programs and services offered at Uniting Communities, our community services teams support people across many areas, including: 

Read more about our diverse range of community services here. 

Wherever you fit, you’ll be part of a team that looks out for one another, genuinely cares for our clients, and takes pride in the difference we make together. 

What it’s like to work in community services at UC 

A career in community services means seeing the whole picture, meeting people wherever they are on life’s journey, and supporting them without judgement as work towards their goals. 

You’ll be part of a passionate, multidisciplinary team that works together through complex situations, shares knowledge, and celebrates progress. 

Depending on your role, a typical day might look like: 

• Speaking with someone to understand their immediate needs and what they need to feel safe.
• Helping a young person resolve conflict with their family or reconnect with school or work.
• Supporting a couple or family to navigate challenging circumstances with calm, practical guidance. 
• Linking people with healthcare, housing support, financial counselling or legal services.
• Providing non-judgmental support to someone experiencing alcohol or drug dependence.
• Helping someone manage a mental health crisis and get connected to support.
• Celebrating the moments where confidence grows, stability returns, or a new pathway opens. 

Most importantly, you’ll be a steady, trusted presence for people who need someone in their corner. It’s meaningful work that draws on your empathy, resilience and commitment to creating safer, stronger communities. 

You’ll be supported to do your best work with ongoing training, wellbeing resources and opportunities for reflective practice, supervision and development. Whether you’re early in your career or bringing years of experience, you’ll find a role where your work is valued and supported. 

Roles you’ll find in community services

You’ll find diverse and rewarding roles in community services at Uniting Communities, though the roles vary depending on the needs of the clients supported by each program or service. Some of these roles include: 

• community workers and peer workers 
• case workers and support workers
• social workers and counsellors
• therapeutic youth workers and family practitioners
• community development workers
• intake, triage and assessment support workers
• crisis supporters and mental health support workers
• senior coordinators and senior practitioners
• registered nurses, community nurses and GPs
• lawyers, mediators and financial counsellors
• aged care assessors
• administration and project officers  

Each role contributes something important – and together, we break down barriers and build stronger futures for individuals, families and communities.