Work with us
Find a career that's bold, kind and genuinely U
Customer Service Concierge
- Adelaide (Head Office), SA, Australia, 5000
- Operational & Infrastructure Support
- Casual
Due to the increase in business at U City, we are looking for an enthusiastic individual for a Part Time or Casual to commence immediately.
As a vital part of our team, you will play a key role in providing exceptional customer service across various departments, ensuring the smooth operation of U Cities diverse offerings, including a community services hub, state-of-the-art function centre, specialist disability accommodation, and retirement living.
Whether you’ve worked in customer-facing roles before or you're ready to make your debut, we’re looking for friendly, reliable team members who genuinely enjoy creating positive experiences.
Applicants with prior experience in hospitality, front office, customer facing roles is highly regarded! Past experience in Concierge, Security or Support Work would be desirable.
This role works across a rotating roster with hours across 6AM-12AM with occasional work overnight as required, with a current focus on afternoon / evenings & weekend shifts.
Key Responsibilities
- Check in and Check outs of our Serviced Accessible Accommodation and guest enquiries.
- Deliver exceptional and proactive customer service to all users of UCity from residents, staff, contractors and visitors
- Maintaining the security and access control of the building
- Assisting the efficient delivery of contractor services
- Answer incoming calls, provide information to assist clients/customers or refer them to an appropriate contact, either within the business or elsewhere
About You
- Proficient in effective communication both face-to-face and over the phone
- Background in the hotel or hospitality sector or a passion for people
- Capable of handling various concurrent tasks efficiently
- Skilled in using the Microsoft Office Suite as part of a role
- Aligns with Uniting Communities’ values of being Kind, Bold and Genuine
About Us
Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.
Why Work For Us?
- In addition to your salary you can package up to $15,900 per year pre tax and additionally a $2,650 Meals and Entertainment card.
- How could working for a Not-For-Profit impact your take home pay? Visit our salary packaging provider for details - Access Pay
- Paid Maternity Leave
- Early Intervention Physio Program
- Discounted Private Health Insurance
Check out our additional benefits at www.unitingcommunities.org
What Next?
Please attach a cover letter addressing the role and your passion for working in this field and a current resume.
We will be shortlisting and interviewing applicants as they are submitted. Apply early.
As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks.
Uniting Communities is an equal opportunity employer committed to a safe, inclusive workplace. We welcome applications from people of all backgrounds, including people with disabilities, Aboriginal and Torres Strait Islander peoples and those from culturally and linguistically diverse communities.
