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Administration Support Officer
- Prospect, SA, Australia, 5082
- Operational & Infrastructure Support
- Fixed-Term Contract - Full-Time
Admin Support Officer – Allied Health Clinic
Are you an organised, proactive, and compassionate individual looking to make a meaningful impact in the community aged care sector? Our allied health clinic based in Prospect is seeking dedicated Admin Support Officers to join our team and help us deliver exceptional care to our clients.
About the Role
We have multiple exciting opportunities to support our growing allied health and wider clinical teams.
Role 1: Admin Support Officer (front desk), you will be the first point of contact for clients and play a vital role in ensuring the smooth day-to-day operations of the clinic. You will support our team of allied health professionals by managing appointments, handling client enquiries, and maintaining accurate records.
Key Responsibilities
- Greet clients and manage front desk reception duties
- Schedule appointments and coordinate clinician calendars
- Answer phone calls and respond to emails professionally
- Process payments and manage invoicing and Medicare claims
- Maintain client records and ensure confidentiality
- Assist with general administrative tasks and clinic upkeep
Role 2: Admin Support Officer (back of house), this position will play a vital role in ensuring back of house processes run smoothly. This position will also be an important connection between the allied health service and other areas of the business.
Key Responsibilities:
- Ensuring accurate claiming of clinician billables
- Supporting with invoice generation
- Supporting with government claiming processes
- Maintaining clinicians’ calendars
What We Are Looking For
- Previous experience in administration or reception (healthcare preferred)
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Proficiency in Microsoft Office
- Previous experience with TCM or AlayaCare software (an advantage)
- A warm, empathetic approach to client care
- Ability to work independently and as part of a team
What We Offer
- Supportive and inclusive team environment
- Opportunities for professional development
- A chance to contribute to a clinic that values holistic, client-centred care
If you have any questions about the role, please feel free to contact Alexander O’Dea Clinical Manager on 0459 022 234 or at alexanderO@unitingcommunities.org
